Successful digital telecare rollout complete
East Renfrewshire Council and East Renfrewshire Health and Social Care Partnership (HSCP) has been awarded the Platinum Digital Telecare Implementation Award in recognition of the recent completion of the analogue to digital telecare transition project.
Published 12 December 2024
To achieve Platinum, a Telecare Service Provider must have successfully rolled out a live digital telecare service to 100% of service users and is operating successfully without serious issues or call failures for at least 8 weeks.
This remarkable achievement is one of the final major milestones in the transition to digital telecare and East Renfrewshire is only the second Telecare Service Provider to achieve this award.
Telecare provides a link from homes to the Council's 24-hour response centre and the alarm allows residents to call for help in an emergency at the touch of a button.
East Renfrewshire Council Leader Owen O'Donnell, said: 'This is a fantastic achievement from a service which supports nearly 3,000 clients to live independently in their own homes throughout East Renfrewshire. Congratulations to everyone involved.'
