Insurance claims
Find out how to make an insurance claim.
If you experience damage, loss or harm in relation to yourself or your belongings, you may wish to make a claim for compensation against us if you feel we're at fault.
Claim types
You can make a public liability claim against us for the following:
- Damage to your vehicle due to a problem with our roads such as a pothole
- Housing such as a burst pipe that's caused damage to your personal belongings
- Personal injury
You can also claim for damage to your vehicle by a vehicle that's owned by us, otherwise known as a motor insurance claim.
How to claim
To find out how to claim for damage to you vehicle due to a problem with our roads, visit the 'Make a roads insurance claim' web page.
To find out how to claim towards a motor incident by an East Renfrewshire Council vehicle, visit our 'Make a vehicle damage claim' web page.
To find out how to claim for damage to your home or belongings, visit our 'Make a housing claim' web page.
To find out how to claim for a personal injury, visit our 'Make a personal injury claim' web page.
What happens next
Your claim will be logged with our insurer, who'll then deal with your claim directly.
Contact us
Email: InsuranceSection@eastrenfrewshire.gov.uk
Phone: 0141 577 3563
