Housing Online
Housing Online allows you to view your rent balance and statements, tell us about a change and much more.
From Wednesday 25 September bidding for a council property will be done through our self-service online portal, MyEastRen. Make sure you're ready and register your account.
Access Housing Online
Tenants can now view their rent balance and statements and customers that have a live housing application will be able to bid for council properties from Wednesday 25 September through MyEastRen. Follow the steps below to access your rent account online.
Sign Up for MyEastRen
You may have already done this if you've signed up for Parentsportal or Council Tax online. If you had a live Housing application before April 2023 you'll have already received a letter asking you to create a MyEastRen account.
I don't have a MyAccount
To sign up for Housing Online, you must first create register for a mygovscot 'My Account'.
Register for Housing Online
To register for Housing Online log into MyAccount.
Once your logged in select 'Access Housing Online' at the bottom of the page. You must now create a one-time login to Housing Online.
- Select 'Create an Account'.
- Enter the same email address you've used for your MyEastRen account and create a password.
- You'll receive an email from no-reply@eastrenfrewshire.gov.uk. If you don't see it, try checking your junk email folder. Open the email and select 'Verify Me'. You'll be redirected to the Housing Online Registration page.
- In the drop-down menu, select 'Payment Reference' and enter your Payment Reference. Complete the rest of the fields on that page and click the 'I accept' button and then 'Finish'.
- You'll be presented with a screen confirming you have successfully registered.
- You can now select 'Continue to Login'.
- Enter the username and password that you've just registered and select 'Login'.
- You'll now be logged in to Housing Online.
Video Guides
The next time you log in go to MyEastRen select 'Log in with My Gov Scot' and when you select 'Access Housing Online' you will be directed straight into Housing Online.
