Insurance Services - privacy notice
Read the privacy notice for Insurance Services.
This privacy notice is to inform claimants how their personal information will be used in relation to the insurance claim that has been submitted by them.
- your name
- your address
- your email address
- your phone number
- your date of birth
- your National Insurance number (if claiming for personal injury)
- medical details (if claiming for personal injury)
- GP name and address
- bank details (if needed in order to settle claim)
- Legal obligation
- Public task
- For the establishment, exercise or defence of legal claims or whenever courts are acting in their judicial capacity for reasons of substantial public interest
Please see reference-24.001.001 claims processing on our Records Management web page.
In order to prevent and detect fraud, we may, in liaison with our insurers, share information about you with other organisations, check and / or share your details with fraud prevention and detection agencies. Our insurers own privacy notice provide details of how they use your information:
Gallagher Bassett (opens new window)
Zurich Municipal (opens new window)
On a periodic basis we regularly undertake data matching exercises with the National Fraud Initiative (opens new window).
If you've concerns about the processing of your personal data by us, you can contact our Data Protection Officer at dpo@eastrenfrewshire.gov.uk.
For independent advice about data protection, privacy and data sharing, visit the Information Commissioner's Office (ICO) website (opens new window).