We are experiencing an issue with our Customer First telephone number 0141 577 3001. When you call it is taking longer than usual to get through. Please hang on for one to two minutes and you will be connected. This is being investigated with our suppliers. Thank you for your patience.

Notify us about a breach of planning control

If you think there's building works going on without permission, you can report this online.

Service information 

Use this form to report:

  • work carried out without planning permission
  • a change of use without permission
  • non-compliance to conditions of permission or consent
  • work to protected trees

How to report

Report online

What happens next

We'll look into your report to decide if it needs more investigation and respond within 28 working days.

We can enforce planning controls if we uphold a complaint.

View the enforcement register onlineĀ  (opens new window).

Last modified on 23 March 2023