Digital Customer Experience Programme Equality, Fairness and Rights Impact Assessment
Read the Digital Customer Experience Programme Equality, Fairness and Rights Impact Assessment
Name of policy/proposal: Digital Customer Experience Programme Equality, Fairness and Rights Impact Assessment
Completion date: 06/07/20
Completed by: Sharon Dick
Lead officers: Sharon Dick
Department: Business Operations & Partnerships (HR)
Overview
The purpose of this assessment is to consider how the policy/plan could impact on the needs of those protected by the Public Sector Equality Duty, the Fairer Scotland Duty and the UN Convention of the Rights of the Child.
Read the Equality Impact Assessment for the Digital Customer Experience Programme (PDF, 634 KB)
Last modified on 24 August 2022
- CLD Plan 2021 - 2024 Equality, Fairness and Rights Impact Assessment
- Humanitarian response to Covid-19 Equality, Fairness and Rights Impact Assessment
- Gladstone Sports Pitches Equality, Fairness and Rights Impact Assessment
- Health and Social Care Strategic Plan Equality, Fairness and Rights Impact Assessment
- Digital Customer Experience Programme Equality, Fairness and Rights Impact Assessment
- No-One Left Behind Equality, Fairness and Rights Impact Assessment
- Licensing of Short term lets (STLs) Equality, Fairness and Rights Impact Assessment
- East Renfrewshire Public Access Defibrillator (PAD) Strategy 2022 - 2027) Equality, Fairness and Rights Impact Assessment
- East Renfrewshire Council Tax Collection Equality, Fairness and Rights Impact Assessment
- East Renfrewshire Council's Period Products Provision Equality, Fairness and Rights Impact Assessment
- Budget Saving Proposal - Primary Staffing Model: Remove Equity management time allocation impact assessment (Ref: EDU 1.1 )
- Budget Saving Proposal - Remove Easter school funding impact assessment
- Budget Saving Proposal - Remove Outdoor education subsidy Impact assessment (Ref: EDU 2.1 )
- Budget Saving Proposal - Reduction in behaviour support pupil support assistants who support pupils across secondary schools impact assessment (Ref: EDU 2.2)
- Budget Saving Proposal - Reduction in other staff groups (excluding teachers) based in ELC/Schools Impact Assessment (Ref: EDU 2.3)
- Budget Saving Proposal - Removal of funding for Dreams Come True, specialist therapies in IMS and KAOS Club in CCC impact assessment (Ref: EDU 2.4)
- Budget Saving Proposal - Reduction in classroom supplies budget impact assessment (Ref: EDU 2.5 )
- Budget Saving Proposal - Reduction in support for Quality in Education budget impact assessment (Ref: EDU 2.6 )
- Budget Saving Proposal - Reduction in Modern apprentices impact assessment (Ref: EDU 3.18 )
- Budget Saving Proposal - Budget Saving Proposal - Reduce Adult learning staffing impact assessment (Ref: EDU 3.19 )
- Budget Saving Proposal - Removal of early intervention and prevention resource impact assessment (Ref: EDU 3.4 )
- Budget Saving Proposal - Reduction in Centrally based business support and budget posts impact assessment (Ref: EDU 3.1 )
- Budget Saving Proposal - Budget Saving Proposal - Reduction in Centrally based support posts impact assessment (Ref: EDU 3.2 )
- Budget Saving Proposal - Reduction in Educational Psychologists impact assessment (Ref: EDU 3.3 )
- Budget Saving Proposal - Reduction in Janitorial services impact assessment (Ref: EDU 3.5 )
- Budget Saving Proposal - Reduction in Catering service impact assessment (Ref: EDU 3.6 )
- Budget Saving Proposal - Reduction in Cleaning service impact assessment (Ref: EDU 3.7 )
- Budget Saving Proposal - Removal of Central funding for connect subscription impact assessment
- Budget Saving Proposal - Removal of SLA with GCC to provide hospital tuition impact assessment (Ref: EDU 3.11)
- Budget Saving Proposal - Reduction in centrally managed budgets which support schools impact assessment (Ref: EDU 3.12 )
- Budget Saving Proposal - Delay in eligibility for ELC statutory entitlement to National Standard impact assessment (Ref: EDU 3.13 )
- Budget Saving Proposal - Removal of funding for junior conservatoire impact assessment (Ref: EDU 3.14 )
- Budget Saving Proposal - Removal of Campus Police Officers impact assessment (Ref: EDU 3.15)
- Budget Saving Proposal - Reduction in CLPL budget impact assessment (Ref: EDU 3.17 )
- Budget Saving Proposal - Income generation: increase in school meal price impact assessment (Ref: EDU 4.2 )
- Budget Saving Proposal: Community Learning & Development (CLD) Service Reduction Impact Assessment (Ref: BOP 2.2)
- Budget Saving Proposal: Customer Services Reduction Impact Assessment (Ref BOP 1.2)
- Budget Saving Proposal: HR Service Reduction Impact Assessment (Ref SS 1.4)
- Budget Saving Proposal: Revenues & Benefits Reduction Impact Assessment (Ref: BOP 1.3)
- Budget Saving Proposal: Strategic Services Staff Reduction Impact Assessment (Ref SS 1.6)
- Budget Saving Proposal: Water Direct Impact Assessment (Ref BOP 4.1)
- Budget Savings Proposal: ICT Staff Reduction Impact Assessment (Ref: SS 1.2)
- Budget Savings Proposal: Planning and Building Standards Staff Reductions Impact Assessment (Ref: ENV 5.1)
- Budget Savings Proposal- Reduction in Private Sector Housing Grant Impact Assessment (REF 3.4)
- Budget Savings Proposal- Closure of Connor Road (Young Persons Supported Accommodation Project) Impact Assessment
- Budget Saving Proposal: Communications Service & Budget Reduction Impact Assessment (Ref: SS 1.5)
- Budget Savings Proposal: ICT Education Technicians Reduction Impact Assessment (Ref: SS 1.1)
- Budget Savings Proposal: Increase Rents-Temporary Accommodation Impact Assessment (REF ENV 7.8)
- Budget Savings Proposal: Reduce Grant to ER Citizens Advice Bureau Impact Assessment (Ref BOP 1.7, ENV 1.3, ENV 3.3)
- Debt Recovery Equality, Fairness and Rights Impact Assessment
- HSCP Strategic Plan 2022/2025 Equality, Fairness and Rights Impact Assessment
- East Renfrewshire Alcohol and Drugs Plan Equality, Fairness and Rights Impact Assessment
- Self directed support: Individual budget calculator Equality, Fairness and Rights Impact Assessment
- Social Justice Framework and Strategy Equality, Fairness and Rights Impact Assessment
- Outcome Delivery Plan and Fairer East Ren Plan 2023-2024 Impact Assessment
- Covid Reserves Funding-proposals for 2023/2024 Equality, Fairness and Rights Impact Assessment
- Digital Customer Experience Phase 3 Equality, Fairness and Rights Impact Assessment
- Council Tax Consultation Equality, Fairness and Rights Impact Assessment
- East Renfrewshire Council Gaelic Language Plan 2023-2028 Equality, Fairness and Rights Impact Assessment
- Budget saving proposal - Reduction in Educational Psychologists budget impact assessment
- Budget saving proposal - Reduction in the number of Janitor roles by equivalent of 5.8fte budget impact assessment
- Budget Saving Proposal - Reduction the number of education cleaning roles by equivalent of 21.7fte impact assessment
- Benefits, Discretionary Housing Payments (DHPs) impact assessment
- Closure of Connor Road (Young Persons Supported Accommodation Project) impact assessment
- Council Tax discounts, empty and second homes impact assessment
- Suicide Prevention Strategy Equality, Fairness and Rights Impact Assessment
- East Renfrewshire Alcohol and Drug Plan Equality, Fairness and Rights Impact Assessment
- Standard Circular 8a: Bullying, prejudice-based Bullying and Racism Impact Assessment
- East Renfrewshire British Sign Language Plan 2024-2030
- Changes to School Crossing Patrol Service Impact Assessment
- Supporting People Framework Equality, Fairness and Rights Impact Assessment
- Lettings Policy Emergency Changes Equality, Fairness and Rights Impact Assessment
- Charging for Non-Residential Care Equality, Fairness and Rights Impact Assessment
- Charging for Services - School Meal price increase Equality, Fairness and Rights Impact Assessment
- Charging for Services - ELC Add-On charges Equality, Fairness and Rights Impact Assessment
