Digital Customer Experience Phase 3 Equality, Fairness and Rights Impact Assessment

Read the Digital Customer Experience Phase 3 Equality, Fairness and Rights Impact Assessment

Name of policy/proposal: Digital Customer Experience Phase 3 
Completion date: 14/11/22
Completed by: Claire Parker
Lead officers: Sharon Dick
Department: Business Operations & Partnership

Overview

The purpose of this assessment is to consider how the policy/plan could impact on the needs of those protected by the Public Sector Equality Duty, the Fairer Scotland Duty and the UN Convention of the Rights of the Child. 

Read the Digital Customer Experience Phase 3 Equality, Fairness and Rights Impact Assessment (PDF) [968KB]

Last modified on 7 August 2024